How can we help you?
Everything you need to know about our balms, how to use them, shipping and returns. Another question? Write to us via the Contact page.
Our tallow balms
What exactly is beef tallow?
It's a fat of bovine origin, purified for skincare. Its composition is close to that of human sebum, which makes it very well tolerated and easily absorbed.
Does the balm have a scent?
Our Fragrance-Free version is virtually odourless. The scented versions are scented only with essential oils or natural fragrances.
Which areas can I use it on?
Face, body, lips, hands, hair ends, very dry areas… A single jar replaces several products.
The texture changes with temperature — is that normal?
Yes, that's normal for a 100% natural formula with no additives. The balm hardens in the cold and softens in the heat. Warm a small amount between your fingers.
Shipping and returns
What are the delivery times and costs?
Free shipping in France, no minimum purchase. For the rest of Europe, shipping costs are shown at checkout. Dispatched within 48 working hours.
A question still unanswered?
Our team will be glad to reply, in English, within 24 h.